Refund policy
Return & Refund Policy
Thank you for shopping with us! We hope you love your purchase, but if something isn’t quite right, please review our policy below:
- Returns and refunds are only accepted within 14 days of the delivery date.
- Items must be unworn, unwashed, and in original condition, with all original tags and packaging intact.
- Used, worn, washed, or altered items, or items returned after 14 days, are not eligible for return or refund.
- Lingerie and intimate items are non-refundable and cannot be returned due to hygiene reasons — no exceptions.
- If your return is approved, you will be responsible for all return shipping costs.
- Refunds (if applicable) will be processed once we receive and inspect the returned item, and will be issued to your original method of payment.